Business and Admin Diploma

The Business and Admin Diploma course provides students with a broad understanding of business practices. Students will be able to progress to more responsible roles in accounting, marketing, operations, personnel or general administration.

This Business and Admin Diploma will be the ideal solution and the easiest course you will experience. We will offer you the opportunity to study 24/7 wherever you are in the world. This course is opened to anyone with an interest in the topic and give you access to world-class learning led by 1Training International.

• Free E-certificate (No additional cost for E-certificates)

Why should I choose 1Training?

• Free both e-certificate and printed certificate
• Accredited qualification
• Excellent quality video tutorials
• Get Tutor support Monday-Friday
• Get one year's access to the course
• Get support by phone, live chat, and email
• Join our friendly online learning platform
• Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G.

What skills will I gain?

• Learn how to conduct administrative procedures.
• Learn how to produce standard documents.
• We will teach you about report and letter writing.
• Learn master key Microsoft Office programs.
• Become a master of data management and record keeping.
• Learn bookkeeping and payroll management.
• Study CV and cover letter writing.
• Gain the best management, receptionist and customer service skills.
• Gain knowledge in Human Resources fundamentals.
• Gain knowledge in leadership and management essentials.

When you enroll for this programme, you will additionally receive two CPD accredited courses for free from 1Training. You have the opportunity to choose your preferred courses from a recommended list, and earn more CPD Points/Hours to your portfolio. The courses that you can choose from have been indicated on our suggested course below.

• Business and Administration
• Business and Administrative Management Diploma
• Diploma in Office Administration and Receptionist Skills
• HR and Administrative Assistant Diploma
• Office Admin
• Office Admin and Reception Skills
• Office Assistant Training
• Diploma in Business Communications Level 3
• Diploma in Business Information Management - Level 3
• Diploma in Business Writing - Level 3

Course Duration

Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

Course Curriculum

[Module 01] Job Functions and Description of A Secretary/ and PA

• Essential information
• Job description
• Job duties
• Primary responsibilities of a secretary
• The administration of human resources issues:
• Required skills:
• Person specification

[Module 02] Diary Management

[Module 03] Business Reports and Letter Writing

• Business Writing Skills
• Introduction to Business Report Writing
• Exploring Reports
• How to Prepare for Writing
• Business Writing
• Collaborative Business Writing
• Proposal Writing
• Business Ethics

[Module 04] E-Mails Writing Tips

• Introduction to Effective Email Writing
• Writing Email Messages
• Email Manners

[Module 05] Handling Confidential Documents

• Handling confidential documents
• Confidential electronic documents
• Confidential paperwork
• What is confidentiality?
• How is confidentiality regulated?
• The data protection and human rights acts
• How is confidentiality enforced?

[Module 06] Successful Meeting Minutes

• Meeting Management

[Module 07] Note Taking

• Note Taking

[Module 08] Data Management, Record Keeping and Filing

[Module 09] Appointment Booking and Arranging Interviews

[Module 10] Delivering Postal Mail

• Envelope mailers
• Transpromo
• Parcels and irregular parcels
• Newsletters and flyers
• Envelopes and opening mechanisms
• Press coating
• Addressing techniques

[Module 11] Dictating

[Module 12] Customer Service and Telephone Handling Skills

• Telephone Etiquette

[Module 13] Organizing a Meeting

[Module 14] Bookkeeping

• Introduction to Accounting
• Financial & Managerial Accounting
• Taxes

[Module 15] Invoicing/Petty Cash

[Module 16] Document Proofreading

• Importance of proofreading
• Steps to proofread your document
• Proofreading symbols

[Module 17] QuickBooks for Payroll Management

• Introduction to QuickBooks
• Setting up the Employee Payroll
• Running the Payroll

[Module 18] Tips for Speed Reading

[Module 19] Creating an Effective CV and Cover Letter

• Business Resumes & Job Applications
• How to Gather Information for Your CV
• Write your CV
• CV Writing Tips and Layouts
• Different CV Formats
• Saving a CV to Different Formats and Online CV Banks
• Finishing Your CV

[Module 20] Time Management

• Event Planning

[Module 21] Motivating Employees

[Module 22] Typing Speed Development

• Administrative Procedure

[Module 23] Microsoft Word

• Introduction to Microsoft Word
• First Step to MS Word
• Text Editing & Formatting
• Formatting Paragraph and Pages
• Creating Styles, Themes, Number and Bullets
• Columns & Tables
• Macros and Proofing
• Sharing and Reviewing Documents
• Modify Word Document
• Exercise Files: Microsoft Word 2016

[Module 24] Microsoft Excel

• Data Entering
• Creating Formulas and Functions
• Formatting
• Worksheet Views, Multiple Worksheets and Workbooks
• IF, VLOOKUP, and Power Functions, Security & Sharing
• Data Management, Data Analysis Tools
• PivotTables & Macros

[Module 25] Microsoft PowerPoint

• Working with Presentations & Slides
• Adding Pictures & Contents to Slides
• Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
• Preparing & Delivering the Presentation
• Reusing and Sharing Presentations

[Module 26] Microsoft Outlook

• Adding and Connecting Accounts, Reading & Organizing Mails
• Creating and Sending Mail, Creating and Working with People
• Working with Delegates & Calendars
• Creating Tasks and Notes, Working with Outlook Data

[Module 27] Accounting and Bookkeeping

• Introduction to Basic Accounting
• Financial Accounting
• Managerial Accounting
• Income Taxes
• Introduction and Review the Financial Statements
• Bookkeeping Process
• Transaction and Accounting Equation
• The General Ledger

[Module 28] Bookkeeping

• Basic terminology
• Accounting methods
• Keeping track of your business
• Understanding the balance sheet
• Other financial statements
• Payroll accounting/ terminology
• End of period procedures
• Financial planning budgeting and control
• Auditing

[Module 29] Budgets & Financial Reports

• Understanding financial statements
• Analyzing financial statements
• Understanding budgets
• Budgeting made easy
• Advanced forecasting techniques
• Managing the budget
• Making smart purchasing decisions
• A glimpse into the legal world

[Module 30] Communication Fundamentals

• Introduction to Communication Fundamentals
• Adapting to Audience and Build Trust
• Managing Communication Challenges

[Module 31] Communication Strategy

• The big picture
• Understanding communication barriers
• Paraverbal and Non-verbal communication skills
• Speaking like a STAR
• Listening skills
• Asking good questions
• Appreciative inquiry
• Advanced communication skills

[Module 32] Emotional Intelligence

• Introduction to Emotional Intelligence
• Developing Self Awareness & Self-Regulation
• Building Awareness with Others
• Building Relationship

[Module 33] Administrative Human Resources Fundamentals

• Introduction to Administrative HR
• Administrative Duties
• Recruitment and Selection

[Module 34] Employee Recruitment

• Introduction to recruitment
• The selection process
• Goal setting
• The interview
• Types of interview questions
• Avoiding bias in your selection
• The background check
• Making your offer
• Orientation and retention
• Measuring the results

[Module 35] Leadership Essentials

• Understanding Leadership
• Set a Solid Foundation and Direction
• Motivate Commitments
• Drive for Results
• Develop Yourself

[Module 36] Management Essentials

• Understanding Management
• Managing Performance and Business Environment
• Leading Up and Down the Organisation
• Motivating Your Team
• Enhance Your Career and Communication
• Leading Change
• Planning Team Building Retreat
• Managing Different Types of Employees
• Communicating Ideas
• Working on Projects
• Embracing Self Improvement
• Reducing Friction
• Creativity & Innovation

[Module 37] Safety in the Work Place

• Types of hazards
• Managers role
• Stress management
• Workplace violence
• Identifying your company hazards
• Drug and alcohol abuse
• Implement the plan

How will I be assessed?

• At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
• Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

What Certification am I going to receive?

Those who successfully pass this course will be awarded a Business and Admin Diploma. Anyone eligible for certification will receive both FREE e-certificate (PDF format), and printed certificate.

• Job hunters & School leavers
• College or University student & graduates
• Personal assistant & Receptionist
• Assistant for company director
• New or Temporary staff
• Office Administrators & Office managers
• Office clerk, Marketing assistant & Administration Assistant
• Secretary or Executive
• Office supervisor or team leader
• Accounting professionals or finance managers

• This course requires no formal prerequisites and this certification is open to everyone.

There are different paths in which your career could develop. Business and Administration can help you succeed in a support role in any size or type of organisation. These roles include:

• Secretary
• Receptionist
• Administrator
• Personal assistant
• Office supervisor
• Team leader